Is Your Freezer Not Freezing?
Watch this step-by-step video to help you fix your freezer if it is not freezing.
The most common reason for a freezer to stop freezing is dirty condenser coils. Dirty condenser coils greatly reduce the overall cooling capacity of a freezer. Try the following steps to clean your refrigerator's coils.
Unplug the freezer
To clean the condenser coils, unplug the power to the freezer and move the unit away from the wall.
Locate the coils
Inspect the unit to determine where the condenser coils are located. Two common places are either under the freezer behind the base plate for freestanding freezers or on the back of the refrigerator behind a grill.
Clean the coils
Once you have located the condenser coils use a refrigerator coil brush to gently brush away any dirt or debris that has built up on the coils.
Clean the area
After all of the dust and debris has been brushed off of the coils, use a vacuum or broom to clean up the area. Removing the dust and debris is important in order to not have it build back up on the coils.
Check the freezer works
Return the unit to its location and plug it back in. If dust buildup was the issue the freezer should begin to operate as normal.