Is Your Freezer Not Freezing?
Watch this step-by-step video to help you fix your freezer if it is not freezing.
The most common reason for a freezer to stop freezing is dirty condenser coils. Dirty condenser coils greatly reduce the overall cooling capacity of a freezer.
To clean the condenser coils, unplug the power to the freezer and move the unit away from the wall.
Inspect the unit to determine where the condenser coils are located. Two common places are either under the freezer behind the base plate for freestanding freezers or on the back of the refrigerator behind a grill.
Once you have located the condenser coils use a refrigerator coil brush to gently brush away any dirt or debris that has built up on the coils.
After all of the dust and debris has been brushed off of the coils, use a vacuum to clean up the area. Removing the dust and debris is important in order to not have it build back up on the coils.
Return the unit to its location and plug it back in. If dust buildup was the issue the freezer should begin to operate as normal.